CallXpress

Quick Reference

Guide

 

RECORDING AND SENDING

 

G E N E R A L   T I P S

 

LISTENING AND RESPONDING

 

MANAGING YOUR MAILBOX

 

 

RECORDING AND SENDING

 

Creating a new voice message by recording the message first

4           From ready                              6

4           Record message

4           When finished                         #

4           Enter up to 10 addresses

4           When finished                         #

4           Specify addressing options * (see below)

4           Send                                        #

TIPS:

·               Erase message while recording                       3

·               Erase message after pressing # to finish      * *

·               If you don’t know the mailbox number,  0 0  to spell last name           Q=7 and Z=9

·               Cancel the last address                       *

* Specifying addressing options before sending

         Return receipt                                      1          Private                                                 4

         Future delivery *                                 5

         Urgent                                                  6

         Erase                                                      * *

         Send                                                       #

 

* NOTE:  Future delivery: - Once you have recorded a message and marked it for future delivery you can NOT retrieve it to edit or delete

 

 

 

 

 

 

 

 

G E N E R A L   T I P S

Exiting your mailbox        

4           Initiate exit                                                     9

4           Erase deleted messages and listen to new      #

4           End the session                                              9

4           Exit mailbox and dial another number           0

4           Cancel exit and return to ready                     *

 

Getting help

        Listen to help on current feature                    0

        Hear list of features                                     0 0

 

 To bypass a personal greeting

       Tell your callers they can

          bypass your greeting by pressing                #

 

To send a quick message

4           Press message button or 8300

4           Press * *

4           Enter extension number

4           Then #

 

 

 

 

 

 

 

  

 

 

                                     

                                        

LISTENING AND RESPONDING

 

Reviewing voice messages

4           From ready:

Listen to next message                       5

Listen to previous message               1 5

Saved messages                               1 9 2

Replying to a message

4           During or at end of message                 1 7

4           Record reply

4           When finished                                      #

4           Send                                                     #

Replying by calling the sender

4           During or at end of message                 1 4

4           System dials sender’s phone number

Forwarding a message

4           During or at end of message                 1 3

4           Record

4           When finished recording or if you choose

not to record comments                     #

4           Enter address

4           Send                                         #

 

 

 

 

 

 

 

 

 

      

 

 

MANAGING YOUR MAILBOX

 

Recording Standard  greeting

4           From ready                               4  6

Recording Out of Office greeting

4           From ready                               4  7

 

NOTE:

4           Standard greeting accepts messages

4           Out of Office greeting does NOT accept messages

           To change this option contact Telecom x2076

 

Change message notification                      

4           From ready                                          1 6 1 1

Change daily message reminder

4           From ready                                          1 6 1 2

Change your security code

4           From ready                                         1 6 1 4

Record your name

4           From ready                                         1 6 1 5

Record announcement for a mailbox

    you sponsor                                                    

4           From ready                                         1 6 1 6

 

 

Record name for a mailbox

    you sponsor

4           From ready                                         1 6 2 2

Change  personal distribution lists

4           From ready                                         1 6 2 3

Change message presentation

4           From ready                                         1 6 2 5

4           Order message  FIFO                               1  

4           Order message  LIFO                               2

Once you select one of the above:

4           Urgent messages first                               1

4           To return to READY                               * *

 

Change message envelope setting              1 6 2 6

4           To hear time/date before message           1

4           To hear time/date after message              2

4           To hear time/date on request                   9

4           To quit                                                     *